Return Policy
We offer a 30-day 100% money back guarantee (minus shipping and handling) on our products. Please send your item(s) back to us in original condition, and we will process your request for a replacement, store credit, or full refund.

Return and exchanges:
Please note that you are responsible for the cost of shipping your return or exchange to us. We strongly recommend you purchase insurance. This protects you should your item be damaged or lost during shipment to us. Please mail your item(s) back in their original packaging.

Procedure:
Please contact us to request a Return Merchandise Authorization (RMA) number in order to ensure proper credit for return. You may contact us via email info@pupcentric.com or telephone (678) 810-1042.

Shipment:
1. We suggest that you ship your package insured to ensure safe arrival.
2. Please place item in original packaging and comparable shipping box.
3. Please write RMA # clearly on the outside of your box in black marker and on a sheet of paper placed inside the box.
4. Packages must be postmarked
Confirmation:

We will send you an email to confirm receipt of your package. Please note that it may take up to 4 weeks for a return to be processed to your credit card.

Send returns to:
PupCentric
3645 Marketplace Blvd.
Suite 130-12
East Point, GA 30344